I am very sorry that instead of a relaxing stay that you should have experienced, the noises from the idling vehicles and people talking have ruined it. Claim your listing for free to respond to reviews, update your profile and much more. I am very sorry that instead of a relaxing stay that you should have experienced, the noises from the idling vehicles and people talking have ruined it. We came here for our honeymoon stay for three full nights. The whole wedding was just beautiful. 1 The Knolls, Sentosa Island 098297 Singapore, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, The grounds are nice, staff are friendly and room is comfortable. It was a once in a lifetime occasion for us and we’ve spent quite abit for the Capella experience but unfortunately I would say that we felt quite disappointed. It was our pleasure to host you and I'm very pleased to hear that we've exceeded your expectations. Yes, dry cleaning and laundry service are offered to guests. lovely restaurants and bar. Does Capella Singapore offer any business services? This is the kind of service that sets Capella apart from other hotel brands! Is parking available at Capella Singapore? Is Capella Singapore located near the city center? Due to the trave restriction, this year we decided to celebrate the birthday in Singapore. I thanked you for your suggestion and definitely am looking forward to welcoming you back to our hotel soon! Dear gliu003, Happy birthday to you, and thank you for choosing to celebrate at Capella Singapore. We have done multiple staycations in Singapore through 2020 due to the lack of travel and Capella has got to be our best staycation of 2020. Guests can enjoy its onsite, award-winning Auriga spa, three restaurants, as well as the beautiful landscape overlooking the South China Sea. Capella Singapore, Sentosa Island: See 2,414 traveller reviews, 3,248 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. The Capella Singapore offers an inspiring natural setting while providing easy access to Singapore's financial and shopping districts. It was our pleasure to host you and your family and we look forward to welcoming you back to Capella Singapore. Response from Fernando Gibaja, General Manager at Capella Singapore, Review collected in partnership with this hotel. Yes, free parking and valet parking are available to guests. Yes, it is 0.8 km away from the centre of Sentosa Island. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Airport shuttle available at an additional charge. I have since taken this up with the respective departments to ensure that we prevent another similar incident. Hotel Capella Singapore (SG Clean) Beachfront. What left abit of a bitter taste in our mouth is when they informed us that they were offered a complimentary upgrade to. While I'm glad to hear that you enjoyed the space that Capella has to offer, I am very sorry to hear that we failed to impress in certain aspects, especially for a special celebration like this one. Capella Singapore (SG Clean) is rated "Superb" by our guests. Property is on the beach or right next to it. Dear tiffseah, Thank you for choosing to stay at Capella Singapore for your honeymoon. I am really pleased to hear that we've exceeded your expectations, especially by the actions of Mahesh and Jong Hann! Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. An ultra-luxury resort situated on Sentosa Island, Capella Singapore transports guests into a setting of ultimate peace and tranquility. Review of Capella Singapore. Reviewed September 25, 2019. more. Reviews of Capella Singapore (SG Clean) This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. We were a tad disappointed when we saw nothing in the room though they did later deliver a fruit platter, a Capella candle and three macarons :/ The stay was comfortable, I guess, until we bumped into another couple who had their honeymoon stay here for two nights. Top room amenities include a minibar, air conditioning, and a flat screen TV. What food & drink options are available at Capella Singapore? The location, away from mainland Singapore, is quiet and relaxed. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Warm Regards, Fernando Gibaja General Manager Capella Singapore. You can request this in the next step. What are some of the property amenities at Capella Singapore? What left abit of a bitter taste in our mouth is when they informed us that they were offered a complimentary upgrade to. Now $509 (Was $̶6̶9̶4̶) on Tripadvisor: Capella Singapore, Sentosa Island. If it were a normal stay, I would say the standards at Capella are definitely a cut above the rest. Airport shuttle available for an additional charge. At Capella, we pride ourselves on offering the highest levels of care and hospitality to all our guests and I'm very sorry that you and your partner had to learn about the experience through another couple. It's based on a self-evaluation by the property. I'm sure the team will be very heartened to hear about your praises, especially Rina! See 2,354 traveller reviews, 3,220 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. Capella Singapore, Sentosa Island: 2,432 Hotel Reviews, 3,272 traveller photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. We have done multiple staycations in Singapore through 2020 due to the lack of travel and Capella has got to be our best staycation of 2020. Taxes and fees that are shown are estimates only. Dear Cscapades11, Thank you so much for sharing your wonderful experience with us. We will definetly chhoose Capella again as our next speical occasion. Does Capella Singapore have an airport shuttle? However that said, we would expect abit more from a Capella hotel. See you all again very soon , Dear Javeria, A very warm welcome to Capella Singapore! 1 The Knolls, Sentosa Island 098297 Singapore, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, The grounds are nice, staff are friendly and room is comfortable. Capella Singapore, Sentosa Island: See 2,390 traveller reviews, 3,223 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. Top room amenities include a minibar, air conditioning, and a flat screen TV. A fantastic hotel, great location and very friendly staff. Please come back whenever you need a relaxing getaway from the city. We’ll even let you know about secret offers and sales when you sign up to our emails. There are more places to choose from in the Sentosa Island area. It was a once in a lifetime occasion for us and we’ve spent quite abit for the Capella experience but unfortunately I would say that we felt quite disappointed. I attended the wedding of my cousin last Sunday. Prices are calculated as of 11/01/2021 based on … Which room amenities are available at Capella Singapore? See more questions & answers about this hotel from the Tripadvisor community. Warm Regards, Fernando Gibaja General Manager Capella Singapore. Now £444 on Tripadvisor: Capella Singapore, Sentosa Island. It was all excellent! It’s really not about the material items but more of the fact that there was a difference in the service treatment that made us question - is our honeymoon any less special?? However, for a special occasion, I definitely expected a lot more from the service standards. Response from Fernando Gibaja, General Manager at Capella Singapore, Review collected in partnership with this hotel. Which room amenities are available at Capella Singapore? Nearby attractions include Fort Siloso (0.4 km), Floating Bridge at Siloso Beach (0.3 km), and HydroDash (0.4 km). See 2,432 traveller reviews, 3,272 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. This is the version of our website addressed to speakers of English in Singapore. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Beachfront Airport shuttle. See you all again very soon , Dear Javeria, A very warm welcome to Capella Singapore! Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Yes, dry cleaning and laundry service are offered to guests. Thank you so much for really going out of your way to take care of us during the wedding, Mahesh & Jong Hann! I attended the wedding of my cousin last Sunday. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Warm Regards, Fernando Gibaja General Manager Capella Singapore. Special mention to our housekeeper Luca, for keeping our room clean. Capella Singapore, Sentosa Island: Bekijk 2.315 beoordelingen, 3.195 foto's en aanbiedingen voor Capella Singapore, gewaardeerd als nr.2 van 17 hotels in Sentosa Island en … I was very impressed with their level of service and commitment to make sure the whole event was running smoothly and all guests were attended to. It felt like the service standards were inconsistent and we unluckily had the short end of the stick. The hotel features suites and villas that are ideal for an extravagant experience. It’s really not about the material items but more of the fact that there was a difference in the service treatment that made us question - is our honeymoon any less special?? We can only implore you to bear with us on this occasion for the less than perfect experience and the undue distress we have caused during the course of your stay. Yes, Capella Singapore offers an airport shuttle for guests. This is the version of our website addressed to speakers of English in the United States. This is the kind of service that sets Capella apart from other hotel brands! Are any cleaning services offered at Capella Singapore? Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. a villa, plus champagne was provided to them as well. a villa, plus champagne was provided to them as well. Dear AlfredLy, Thank you for returning to your second home! Warm Regards, Fernando Gibaja General Manager Capella Singapore, This was our first time at Capella and we stayed for 4 nights here in December. Yes, it is 0.5 miles away from the center of Sentosa Island. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,409 traveller reviews, 3,247 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in … Is parking available at Capella Singapore? You can request this in the next step. See 2,410 traveler reviews, 3,247 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. more. We look forward to seeing you again. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Special mention to our housekeeper Luca, for keeping our room clean. The staff & service makes all the difference! We look forward to welcoming you back as a family soon. Feeling cold so they offered her hot drinks & offered her a.. & resort on Sentosa Island area, this year we decided to celebrate at Capella are definitely cut! This up with the respective departments to ensure that we prevent another similar.... Our website addressed to speakers of English in the Sentosa Island before and during our stay extremely memorable Thank!, when the other couple assisted to ask for late checkout but were informed that our latest timing! 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